EN

Name*

Email*

Country*

Whatsapp/Phone

Company

Buyer-Project
Buyer-Individual
Distributor/Channel Partner
Consultant/system Integrator
Reseller/Dealer
OEM/ODM
Technical Support
Warranty & Repair
  • {{item.name}}

This site is protected by DSPPA Audio, and also applied to web browsers' Privacy Policy and Terms of Service

Home MediaCompany News DSPPA | Certified Excellence: Service Management, Information Security & Five-Star After-Sales Service

DSPPA | Certified Excellence: Service Management, Information Security & Five-Star After-Sales Service

Published Date: October 21,2026
Share:

Abstract:DSPPA's newly secured certifications — ISO/IEC 20000-1:2018, ISO/IEC 27001:2022, and GB/T 27922 Five-Star After-Sales Service — demonstrate that its service management, information security, and after-sales support meet internationally and domestically recognized standards.


Recently, DSPPA successfully passed rigorous audits and was awarded three authoritative  certifications: the ISO/IEC 20000-1:2018 Information Technology Service Management (ITSM) System Certification, the GB/T 22080-2025 / ISO/IEC 27001:2022 Information Security Management System (ISMS) Certification, and the Five-Star After-Sales Service Certification under GB/T 27922-2011. 



These achievements bring DSPPA's service management, information security assurance and after-sales service capabilities to internationally and nationally recognized levels, elevating the company's overall strength and customer service to a new height.



Information Technology Service Management (ITSM) System Certification
ISO/IEC 20000-1:2018


ISO/IEC 20000-1:2018 is an internationally recognized standard for IT service management, providing a framework for the systematic planning, delivery, operation, and improvement of IT services.



This certification confirms that DSPPA has established acomprehensive IT service management system, enabling the company to deliver stable, efficient, and standardized IT service support through measurable processes and continuous improvement.


Information Security Management System (ISMS) Certification
ISO/IEC 27001:2022


ISO/IEC 27001:2022 is one of the world's most widely adopted standards for information security management. It provides a systematic framework for protecting information assets, assessing risks, and managing information security.



Issued under CNAS accreditation and IAF recognition, this certificate demonstrates that DSPPA has built a comprehensive system for data protection, risk assessment, security strategy, and incident response, providing global customers with safer and more reliable information securitymanagement.


After-Sales Service · Five-Star

GB/T 27922-2011

GB/T 27922-2011 is China's national standard for the evaluation of commodity after-sales service. The Five-Star Certification represents the highest rating under this evaluation system, recognizing excellence in after-sales service management and delivery.



This five-star rating reflects DSPPA’s high-level after-sales service capabilities and commitment to customer satisfaction, while enhancing the company’s competitiveness in government procurement, major enterprise tenders, and brand development.


Together, these three certifications reflect DSPPA’s ongoing commitment to service management, information security, and after-sales support. More than credentials, they represent a promise to customers and partners worldwide: standardized processes, reliable information protection, and professional service at every stage.



Meet Us at Our Upcoming Exhibitions

Building on these achievements, DSPPA will continue to showcase its latest technologies and professional audio solutions at upcoming exhibitions. We look forward to welcoming customers and partners from around the world.



🗓️ Date: 15-19 October, 2026
📍 Venue: Area A & B, China Import and Export Fair Complex, Guangzhou, China



🗓️ Date: 3-6 November, 2026
📍 Venue: China International Exhibition Center, Shunyi Hall, Beijing, China 



🗓️ Date: 7-13 December, 2026
📍 Venue: China International Aviation &Aerospace Exhibition Center, Zhuhai,China
< NEXT: DSPPA | Set to Make Its Canton Fair Debut This October

Latest News & Case Studies

Get ready to provide the latest news about DSPPA and the related information about the audio and video industry for you.

NEWS

DSPPA | Certified Excellence: Service Management, Information Security & Five-Star After-Sales Service

DSPPA's newly secured certifications — ISO/IEC 20000-1:2018, ISO/IEC 27001:2022, and GB/T 27922 Five-Star After-Sales Service — demonstrate that its service management, information security, and after-sales support meet internationally and domestically recognized standards.

October 21, 2026
NEWS

DSPPA | Set to Make Its Canton Fair Debut This October

Abstract: DSPPA is set to make its Canton Fair debut this October, showcasing its latest audio innovations in Guangzhou.

October 21, 2026
CASE

DSPPA | Premium Hotel Audio Experience at Mercure Grand Jebel Hafeet, UAE

Abstract: With hands-on assistance from its local partner, DSPPA provided a MAG808 digital audio matrix public address system for the Mercure Grand Jebel Hafeet Hotel in the UAE.

UAE
CASE

DSPPA | Digital Audio Matrix for Parking Lot, Sea Breeze Resort, Azerbaijan

DSPPA expertly completed the implementation of a cutting-edge audio matrix system for the parking area of Azerbaijan's renowned Sea Breeze Resort, ensuring high-quality sound performance tailored to the venue's needs.

Azerbaijan